Frequently Asked Questions

How long has ACT been providing this service?

We were incorporated in 1985 as an IBM mainframe service bureau. We have provided exclusively EDI services like you are looking for since 1996.

What if I don’t see my tradepartner listed on ACT Data’s site?

As long as we obtain their EDI requirements, ACT can work with any customer of yours and, since we do all of our own programming, the turnaround time is very similar to that of our established accounts.

How do I know what the service will be?

The costs vary greatly by tradepartner. Please call us for specifics.

What if I don’t know anything about EDI?

Don’t worry. Since ACT handles all of the data, label requirements, etc. your direct involvement will be minimal. As part of our service, we will educate you on the processes you will be involved in.

Can I move my existing EDI over to you from another service bureau or from my in-house system?

Yes. The process is usually very smooth and we will coordinate the activity between parties. There is no charge to move any account already in production.

Clients Supply

For over 25 years our clients have enjoyed the benefits of personalized, professional, courteous service.

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ACT Data has been considered the best in the business for more than 25 years. Our dear clients stay with us longer than any other service; many come to us after sampling other services.

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ACT Data Process Flow

For over 25 years our clients have enjoyed the benefits of personalized, professional, courteous service.

Take care of all communications with your supply chain. Every order and all tracking between your storefronts and your supply chain are processed without any intervention. You focus on making and supporting sales, we take care of the rest. Nobody can match the power we bring to your Webstore order processing.

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